ORDER STATUS

Once your order has been placed, we will email an order confirmation with a link to check your order status. A separate email will be sent once your order has been shipped, and will include a link to track your package.

If you have created an account, you may also check on the status of your current order and view previous orders.

If you do not have an account but would like to create one, click here.

If you have any questions or concerns about your order, please contact us at info@bienbienshop.com.

CANCELED ORDERS

There will be a $20 restocking fee for cancellation of orders placed during March 14-18, 2024 for Apolina's Spring/Summer 2024 collection. Please be sure of your order before you place it, as this restocking fee is firm and put in place to ensure all customers have a fair chance at purchasing items.