We collect personal information when you shop and register with us. This information will be used to inform you of new products, sales, promotions, or updates on the Site.
When you place an order with us, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill the order and to communicate with you about it. We reserve the right to request further identification for credit card processing for any order you place with us.
We use your information for three general purposes: (1) to fulfill the orders and requests for certain products and services you placed with us; (2) to contact you about specials and new products; and (3) to understand the shopping habits of our customers to better serve them in the future.
Any materials sent to the Site will be considered confidential and will become the property of Bien Bien.
When you visit the Site, we do not collect your name, email or any other personal information until you register or place an order with us. After you place an order with us, we use your information to process your order. You will receive an email confirmation with shipping information in it. Occasionally, we may need to contact you by postal mail, email, or phone if we have additional questions regarding your order.
We may, from time to time, disclose information about our customers, including personally identifiable information, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing the Site or applicable laws, or to protect against misuse or unauthorized use of the Site. We may also disclose customer information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights or property of our customers.
We have put in place physical, electronic and managerial procedures to safeguard and help prevent authorized access to, maintain security of, and correctly use the information we collect on the Site. Personally identifiable information and account activity are also protected through the use of e-mail addresses and passwords. In order to maintain the security of your information, you should protect the confidentiality of such information used on the Site or to log into your account, if applicable. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your personal information.