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Bien Bien, LLC ("Bien Bien") takes your privacy seriously. We will not sell, trade, or rent your information to anyone. By using our site (the “Site”), you agree to accept the terms of our Privacy Policy.

We collect personal information when you shop and register with us. This information will be used to inform you of new products, sales, promotions, or updates on the Site.

When you place an order with us, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill the order and to communicate with you about it. We reserve the right to request further identification for credit card processing for any order you place with us.

We use your information for three general purposes: (1) to fulfill the orders and requests for certain products and services you placed with us; (2) to contact you about specials and new products; and (3) to understand the shopping habits of our customers to better serve them in the future.

Any materials sent to the Site will be considered confidential and will become the property of Bien Bien.

We will send personally identifiable information about you to other companies or people when we have your consent to share the information or we need to send the information to companies who work on behalf of Bien Bien to provide a product or service to you (e.g., giving the shipping company your address to ship merchandise to you). Such companies who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for us. Except as otherwise set forth herein, we do not release any information about you to other companies. To have your name removed from this list, please send an email to info@bienbienshop.com. Please provide us with the exact email address you used to register or to order with us and we will make sure your name and address is removed from the list.

When you visit the Site, we do not collect your name, email or any other personal information until you register or place an order with us. After you place an order with us, we use your information to process your order. You will receive an email confirmation with shipping information in it. Occasionally, we may need to contact you by postal mail, email, or phone if we have additional questions regarding your order.

We may, from time to time, disclose information about our customers, including personally identifiable information, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing the Site or applicable laws, or to protect against misuse or unauthorized use of the Site. We may also disclose customer information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights or property of our customers.

We have put in place physical, electronic and managerial procedures to safeguard and help prevent authorized access to, maintain security of, and correctly use the information we collect on the Site. Personally identifiable information and account activity are also protected through the use of e-mail addresses and passwords. In order to maintain the security of your information, you should protect the confidentiality of such information used on the Site or to log into your account, if applicable. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your personal information.

From time to time, we reserve the right to make updates to this Privacy Policy. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and to whom we disclose it. Your continued use of the Site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change.

If you have any questions or concerns about this Privacy Policy or its implementation, you may contact us at info@bienbienshop.com.

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